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Thanks, Al. It's always good to know when you're on the right track. As you explained, I had noticed earlier that when I've been in a 3G or 4G coverage area, the app shows only the one tower to which I am connected.
Will have to try switching the phone to 2G network only in such location to see if other towers in those 3G or 4G areas show on the map when phone is set to 2G only.
Jon reported recently (last month) that tower locations don't show up in some states. He mentioned Florida as being one of them. That's strange because when I'm in south FL, they do show on the map.